Q: “I’m able to browse to the server in on a tablet and play the video through the web interface without any problems. But when I playing .mkv files in Emby Media Server, problems happened to me. The moment I try to play a file of this type, the screen goes dark and about 30 seconds later the audio starts, but no video. Any advice to fix it?”
Emby is a media center application, which means that it’s designed to organize your various types of media. Emby’s goal is to give you a pleasant interface and make it easy to navigate to all of the movies, TV shows, and other digital media files that you already own. However, in recent days, more and more people have encountered sticky issues when playing MKV files via Emby.
Based on our multiple testing, I come to figure out that, in order to stream MKV files via Emby Media Server without problems, the easy option is to convert MKV to Emby compatible video files with a third party video converter.
The most used program is Brorsoft Video Converter Ultimate or iMedia Converter for Mac . Overall, this excellent program is professional on fast encoding MKV to Emby Media Server with MP4 format (the most compatible video format for Emby) with fast encoding speed and excellent output quality. In addition, it not only supports MKV videos, but also handles various common video formats, like VOB, AVI, MOV, TiVo recordings, MPG, WMV .etc. Follow the guidance for you to transfer MKV to Emby for streaming, sharing.
[Guide] How to play MKV files via Emby Media Server
Step 1: Load original MKV files
Click “Add” button on the main interface to load your MKV files to the program. (Drag&Drop function is included.)
Step 2: Select output format
Click “Format” and choose MP4 from “Common Video” as output format, which can be recognized by Emby easily.
Tips: With the right settings you can retain the quality of the original videos while also saving space. This is particularly helpful when streaming over your network, depending on your network quality. Simply click Settings bar and you can tweak the settings to your satisfaction and even save it as preset.
Step 3: Start MKV to Emby Conversion
Finally, hit the “Convert” button at the bottom of the main interface to start the conversion. It will automatically convert MKV to Emby Media Server compatible video files.
After the conversion, click “Open” to quickly find the converted movies. Then, Emby will recognize, catalog, play and stream these MKV files at ease.